Free Means Free: Why TheraPro Has a Free Tier

Ben Toronto

Co-Founder & CEO

Our mission at TheraPro is to use AI to help therapists heal the world. To that end, we believe every therapist should have access to AI tools with no hidden catches or aggressive upsells, so they can put their energy where it matters: into helping their patients heal.

That’s why we offer a Free plan. And yes, we mean free. No credit card required. No trial countdown. No surprise billing if you forget to cancel. You can sign up and, within the plan limits, use it as much and as long as you want. And we’ve set up those limits to actually be usable, not just a product demo (see below for more).

As long as the economics of our business support it, we intend to continue offering a true free tier to our therapists, even those who may never become paying TheraPro users.

Yes, It Helps Us Grow, But That’s Not the Whole Story

First, we should be transparent: our Free plan is part of our growth strategy. We see many therapists decide they want more, once they’ve had a chance to try TheraPro. More sessions, more features, more advanced capabilities. Offering a free tier lowers the barrier to therapists trying our platform, and that acts as a lead-generation mechanism for us.

But if that were the only reason to have a free tier, we would have structured things differently. We have a mission, and that means giving something to the community we serve. We know therapists are under constant administrative pressure. Documentation requirements are ever-present. Burnout is real. And while AI tools can help reduce that burden, not every therapist needs, or can justify paying for, another monthly subscription.

Some clinicians only see a handful of clients each week. Some work part-time. Some are semi-retired. Some only want AI support occasionally. And some therapists work in environments where they’re required to use a different AI tool for their primary clinical work (obviously we think TheraPro is a better option, but we understand not every therapist has a choice).

For therapists that want access to TheraPro for private practice work, occasional sessions, side work, volunteer work, or sessions outside your usual clinical environment, our free tier could be a great fit. And that’s fine by us. We’d rather you have access to an AI tool you find useful than no AI tool at all.

What You Get With TheraPro Free

When we say we want TheraPro’s Free plan to be genuinely usable, we mean it. It needs to be more than just a demo or a trial of our paid tiers. That’s why, as of the time of writing, our Free plan gives users access to:

Sessions and limits
* Six sessions per week, including:
* Three full or recap (dictation) sessions, up to 60 minutes in length each, and
* Three typed sessions, where you can type or paste your manual notes for our AI to produce a formatted session note

Note formats and language support
* SOAP, DAP, BIRP, Narrative, and Intake note formats, with more to come
* Automatically detect and distinguish among individual (1-on-1), couples, and family sessions
* Automatically detect Spanish, Italian, French, and dozens of other languages

Personalization and history
* Edit and save your notes in TheraPro after completion, then copy/paste into your EHR
* Session history with 14-day auto-retention, or delete your notes sooner if you prefer
* Note personalizations so you can set personalized defaults for how you’d like all your notes to be generated

Privacy, security, and compliance
* Multi-Factor Authentication (MFA) and Microsoft Secure Sign-On (SSO) for more secure logins
* HIPAA-compliant platform including a BAA in place with TheraPro when you sign up
* Privacy-first, we have no exposure to client PII or PHI other than what may come up in session
* No saved audio, it is always discarded after being used to produce your note

Net, you get 26 sessions per month, including up to 13 hours of session time, absolutely free. No trial period, no credit card, no commitment required. Just free notes. We hope that’s a compelling offering.

Plus, we throw in this kicker: 1 in 10 sessions in the Free plan is automatically upgraded to our Premium model at no additional cost, so Free users can get a taste of TheraPro’s paid experience using their own sessions.

The best part? (Ok, other than being free.) TheraPro is HIPAA-compliant and super easy to use. Just click a button, run your session, then click another button to see your note. We work hard on ease of use and HIPAA compliance so you can feel confident using TheraPro instead of cobbling together separate tools (including general-purpose chatbots) for your clinical work. Our BAA is included in our sign-up process. It’s a commitment we make to every user, even those on our Free plan.

Want to learn more? You can visit our Features and Pricing pages to stay up to date on what’s available in our Free plan.

What You *Don’t* Get in the Free Plan

Of course, our paid plans exist for a reason. Therapists with heavier workloads, more advanced workflows, or more specialized needs may benefit from:

Sessions and limits
* Higher weekly session limits, up to unlimited in our Pro and Multi-Therapist plans
* Longer session lengths, up to 90 minutes in our Plus plan, and longer in our Pro and Multi-Therapist plans
* Our Premium AI model delivering the best session notes and insights TheraPro has to offer

Note formats and language support
* Fully-customizable note templates to generate your notes in exactly the format you need
* Group sessions generating separate notes for up to 8 individual group participants
* Notes and other output defaulting to the language or dialect of your choice (hundreds available)

Advanced features
* Automatic detection of therapeutic modalities and interventions used in session
* Client auto-detection, diagnostic assistance, and treatment planning support
* Admin management of practice settings and therapist usage in our Multi-Therapist plan

And much more. If you feel you could benefit from one or more of these features, we recommend upgrading to the Basic, Plus, or Pro plan for individual therapists, or for group practices, the Multi-Therapist plan (hint: this one offers the best value). See our Pricing page for more.

ALL of our paid plans include a 14-day free trial (credit card required on sign-up) so you can experience the full set of paid features before making any payment. Yes, that trial is separate from and in addition to our always-free tier. You can sign up for the Free plan, then when you’re ready, get 14 days to try out a paid plan before committing.

Paid subscriptions are what allow us to continue building the platform, supporting our users, actively maintaining our security and compliance, and running the infrastructure needed for all TheraPro users. We wouldn’t be able to offer an always-free tier without the support of our paid users (thank you!).

But Here’s the Important Part: You May Not Need Those Things

But if you feel you don’t need those benefits, that’s fine, you’re welcome to stay in our free tier as long as you’d like. Not every therapist needs unlimited sessions. Not every therapist needs advanced features. Not every therapist needs another monthly bill.

If the Free plan covers your use case, that’s exactly what it’s there for. We don’t want to force people into subscriptions they don’t need. We’d rather build trust over time by offering something genuinely useful.

If you eventually decide you want more, we’ll be here. And if you don’t? We still hope TheraPro makes your life a little easier, so you can put your energy into what really matters: helping your clients heal.

Sign Up For TheraPro Free

So, if you’ve been curious about a HIPAA-compliant AI platform built just for therapists, but you’ve been hesitant to try one, TheraPro’s Free plan is a great place to start.

No credit card required. No pressure. Just run your sessions and see your notes. Sign up to get started today.